Question 1

How quickly do you respond to inquiries?

Accepted Answer

We respond within 48 hours. For urgent matters, calling is fastest.

Question 2

What does a free consultation involve?

Accepted Answer

Alex visits your property in person to understand the space, discuss your vision, review any challenges (drainage, soil, slopes), and provide a detailed written estimate. Most consultations take 30–45 minutes. There's no cost and no obligation.

Question 3

How far out are you booking?

Accepted Answer

Our schedule varies seasonally. During peak season (May–October), we're typically booking 4–6 weeks out. Off-season projects often start sooner. The best way to find out is to reach out, and we'll give you an honest timeline.

Question 4

Do you offer financing?

Accepted Answer

Yes. We have partnered with Lyon Financial to offer flexible financing for outdoor living and home improvement projects. Unsecured loans from $5,000 to $200,000 with low fixed rates, terms up to 30 years, and no equity or appraisals required. You can apply online through our financing page. We also accept credit card, cash, and check.

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